Contact the Biscuit d’Ys factory

FAQ

Thank you for consulting our Frequently Asked Questions, here you may find the answer to your question. If the answer do not appears in the list, please send us a message with the form below.

– The Delivery is offered from € 70 of purchases in France and from € 130 of purchases for UK, Ireland, Germany, Austria, Spain, Portugal, Italy, Belgium, Switzerland, Luxembourg, Denmark, Guadeloupe , Reunion , Sweden.
-Price Delivery for orders under € 70/€ 130: € 7 in France, € 15 for UK, Ireland, Germany, Austria, Spain, Portugal, Italy, Belgium, Switzerland, Luxembourg, Denmark, Guadeloupe , Reunion , Sweden.

Shipments are made on Tuesday and Thursday. Orders are shipped by Colissimo for a delivery within 2 working days *. * For shipments in metropolitan France and Monaco only and subject to compliance deposit deadline.

Payment by credit card via the secure payment system Systempay. Systempay is a system of payment by credit card quite secure? After filling your cart, you will be prompted to enter your bank details on the Cyberplus Payment / SystemPay server in secure mode (SSL encryption). The encrypted secure transaction service protects the total confidentiality of your information.

Contact us

Biscuit d’Ys
ZA La Beaumondière
44240 Sucé sur Erdre
France
Téléphone : +33 (0) 2 40 77 34 46
Fax : +33 (0) 2 40 77 39 48
e-mail: contact@biscuitdys.com

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The collected information are subject to data processing intended for the management of the Pat’fondines company SARL. The data recipients are the members of the Executive Pat’Fondines company. According to the Data Protection Act of 6 January, 1978 amended in 2004, you benefit from the right to access and require rectification of the personal information that you can exercise by writing to the head office of: Pat’Fondines, ZA La Beaumondière, 44240 Sucé sur Erdre, France.